Here are the Sales Conditions and Payment Terms for the StoreGlimpse device and data feed.

1.1 Pricing

  • All prices are listed in euros (€) and are exclusive of VAT (HTVA).
  • VAT will be applied at the applicable rate based on the customer’s location.

1.2 Payment Methods

We accept the following payment methods:

  • Bank Transfer
  • Credit/Debit Card
  • PayPal

1.3 Payment Deadlines

  • Payments must be completed within 30 days of the invoice date, unless otherwise agreed in writing.
  • For devices priced at €5,000 or more, a 50% upfront deposit is required, with the remaining balance due within 15 days after delivery.

1.4 Late Payments

  • Late payments will incur a penalty of 1.5% per month on the outstanding balance.
  • A fixed administrative fee of €50 will also apply for overdue invoices.

2. Sales Conditions

2.1 Orders

  • All orders must be placed in writing via email, our website, or an official purchase order.
  • A confirmation email will be sent upon receipt of your order.

2.2 Delivery

  • Delivery times are estimated and not guaranteed. Delays caused by suppliers, transportation, or unforeseen circumstances will be communicated promptly.
  • Shipping costs are calculated based on destination and order size and will be included in the final invoice.

2.3 Warranty

  • The StoreGlimpse Pod comes with a 1-year manufacturer’s warranty covering defects in materials or workmanship.
  • Warranty claims do not cover:
    • Improper use or installation
    • Damage caused by accidents, misuse, or neglect
    • Unauthorized modifications

2.4 Returns and Refunds

  • Devices can be returned within 14 days of receipt for a full refund, provided they are unused and in original packaging.
  • Return shipping costs are the responsibility of the customer.
  • Refunds will be processed within 10 business days after receiving the returned product.

2.5 Limitation of Liability

  • Our liability for damages is limited to the purchase price of the device.
  • We are not liable for indirect, incidental, or consequential damages resulting from the use or inability to use the device.

3. General Conditions

3.1 Confidentiality

  • Any data shared between the customer and StoreGlimpse remains confidential and will not be disclosed to third parties without consent.

3.2 Governing Law

  • These terms and conditions are governed by the laws of Belgium.
  • Any disputes will be resolved in the courts of Liège.

3.3 Amendments

  • We reserve the right to amend these terms and conditions at any time. Customers will be notified of changes in advance.

Contact Us

For questions about our payment terms or sales conditions, please contact us: